Hacking growth was a great read to understand data driven decisions and how to build a facebook speed system for product iteration
Notes
38) Viral word of mouth marketing is how you sustainably grow and grow rapidly
43) The system - our goal should be to rapidly iterate and improve our iteration speed each week
- Data analysis
- Idea generation
- Experiment priorities
- Run experiments and review
64) Define your Ah Ha moment - what is it that proves people love our product and word of mouth marketing is taking off:
https://www.youtube.com/watch?v=raIUQP71SBU&t=1s
66) Key Questions for Must-Have Survey:
- How disappointed would you be if this product no longer existed tomorrow?
- Very disappointed
- Somewhat disappointed
- Not disappointed (it really isn’t that useful)
- N/A - I no longer use it
- Aim for 40%+ to be very disappointed.
- Additional questions:
- What alternative would you use if this were no longer available?
- What’s the primary benefit you’ve received from using this?
- Have you recommended it to anyone?
- Who do you think would benefit most from this product?
- How can we improve it to better fit your needs?
- Would it be okay if we followed up by email for clarification?
- Survey your most active users vs. those who have gone dormant:
- Active users often provide more specific feedback due to familiarity with the product.
69) Measure retention - target 98%
- Create a retention-over-time graph. Segment by cohort and track churn rates.